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General FAQ's
1. What is the BRWM?
2. Who is eligible for a booth?
3. What is the cost of a booth?
4. How do I set-up a merchant account to process credit cards?
5. If I already have a merchant account, can I use it with my booth?
6. How do I make changes to my vendor account?
7. How is an order from my booth processed?
1. What is the BRWM?
The Blue Ridge Web Market is a project of the Mountain Area Information
Network which showcases small businesses and microentrerprises from
Western North Carolina. Read more >>
2. Who is eligible for a booth?
Anyone doing business in Western North Carolina or other areas around the Blue Ridge Mountains is eligible and welcome
to construct a booth.
3. What is the cost of a booth?
Absolutely, positively FREE of charge. All new booths are subject
to approval by the BRWM staff.
4. How do I set-up a merchant account to process credit cards?
The BRWM shopping cart is compatible with many online real-time credit
card processing services. You will need to subscribe to the online credit card service provider of your choice. Each will have their own procedures and policies, so visit their web sites for details.
The following is a partial listing of providers. You can find a complete list of compatible card processors here.
2checkout.com
Bank of America eStores
BluePay
eProcessingNetwork.Com
NetBanx
PayPal
PayReady
Verisign and Telecheck
5. If I already have a merchant account, can I use it with my booth?
You can process credit cards using a standard terminal common to most
retail and service businesses who handle credit cards through a local
bank. For many businesses, this is preferable to having yet another
merchant account for online real-time processing. When you receive
an online order, you simply punch in the numbers and make the sale
as a mail order sale. Many merchant accounts provide special processing
methods which require the billing address to authenticate the sale.
Please call your merchant service provider for more information.
If you already have an online real-time processor but it is not listed
above, don't worry. The shopping cart can be modified to include your
service provider. Please contact
the BRWM for assistance.
6. How do I make changes to my vendor account?
To make changes to your booth you will need to login to your account
with your User Name and Password which were provided to you when you
established your booth. Enter the Vendor
Area.
If you do not remember your User Name and Password, please contact
the BRWM.
7. How is an order from my booth processed?
When a visitor to your booth purchases a product using the shopping
cart, a confirmation of the order will be emailed to the customer and
you will receive notification by email that an order has been placed.
To retreive the order you will login to your vendor account at the
BRWM website and download the order information.
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