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InterCultural Advantage Consulting

InterCultural Advantage helps businesses manage the problems and opportunities resulting from the growing diversity of their customers and employees. ICA provides insightful and practical services in consulting, training, multicultural teambuilding, project research, and mediation. SAMPLE WORKSHOPS : MULTICULTURAL TEAMBUILDING - Bringing out the strengths, dealing with the issues. CULTURAL COMPETENCY AND THE LATINO PATIENT - Getting an accurate history & physical exam. AMERICANS AS OTHERS SEE THEM - What is "typically American?" BUSINESS ETIQUETTE IN THE US - An overview of accepted behavior in the US. DECISION MAKING AND MANAGEMENT STYLES - Business styles in different cultures. NON-VERBAL COMMUNICATION - How to communicate effectively with non-English speaking staff or customers.

Training & Consulting in

"Cultural Competency"

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